Only for things that can be resolved in 30-60 minutes, like server reboot. It will page our on-call engineers. After created ticket and no response after 30 min., please check auto-reply sent to you for other ways to contact us in an emergency, 24x7.

Free for existing clients who has an active account with us or Free 14 days trial to other people.

Questions on any of our plan(s), or upgrade inquiries or any sales questions.

Use this to request more IPs for your server. Mon - Fri Only. Allow 1 business day respond time.

Here you can request a custom server to your own specs and you SET the price. If price is reasonable and we can still make some profits, we will then setup and give you a custom order form for you to place your order.

Support, Addons or any other support inquries. 1 - 48 hours response time, 24 x 7.

To cancel, renew account(s), domain registration renewal, any billing inquries. Mon - Fri Only.